Shipping & Return Policy

Returns/Claims

Damages, shortages and defects must be reported in writing within 48 hours of receipt of goods.  Please keep all original packaging for 5 days after damage is reported. No returns or exchanges will be accepted after the 5 day period. 

Refunds are issued in the original payment form and price, less original shipping and handling and return shipping charges. Please allow for 5-10 business days for your refund to appear in your bank account. 

If for any reason you need to return an item that included free shipping, the refund you receive will be for the item price minus our standard shipping cost as well as a 25% restocking fee. The only exception to this policy is if an item received is defective, in which case it will be replaced at no additional shipping cost.

To be eligible for a return and refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  

Shipping

Depending on your location shipping takes 15-28 days. We can provide a tracking number.